Property Manager:

Property Manager

Definition:

The Overland Trail Property Manager is responsible for our 48 unit, multi-family apartment complex; leasing units, maintaining resident/unit files, abiding by compliance parameters, renewing residential leases, and providing oversight to the Maintenance Technician.  The Property Manager is always ensuring the property is a safe and well-maintained environment for residents.   The Property Manager ensures property is in compliance with applicable funding agencies and prepares reports as required/requested.

Essential Functions:

1.      Markets units, pre-qualifies interested parties, and makes every effort to ensure vacancies are filled in a timely manner.

2.      Prepares all move-in packets and coordinates the move-in with the new resident, performing unit  move-in inspection with resident.

3.      Responsible for submitting monthly monitoring reports on housing property management activities to the Asset Manager.

4.      Responsible for working with maintenance personnel to develop preventative maintenance schedule, and ensure all maintenance issues are addressed timely and effectively.

5.      Responsible for receipt of rental payments from tenants, recording payments/payment actions, and preparation of bank deposits in a scheduled-timely manner.   Assesses Late Fees and other charges per property policy.

6.       Reporting of delinquencies/legal actions to credit agency as needed.

7.      Ensures that all vacant units are in “move-in” condition (repaired and cleaned). 

8.      Walks the property once a day to ensure physical oversight.

9.      Adheres to the property management manual and additional managerial tools provided by CRHDC, HUD, and other funding agencies.

10.  Conducts quarterly inspections on each unit accordingly.

11.  Conducts referrals on residents’ needs assessment.

12.  Conduct Board meetings accordingly.

13.  Runs and operate entire property efficiently and effectively to serve our company mission.

14.  Ensures safety protocol at all times.

Additional Responsibilities:

1.      Maintains a professional, yet friendly atmosphere in the office.

2.      Performs application verifications.

3.      Works with Asset Manager to determine creative and efficient ways to market the property.

4.      Performs other tasks and duties as assigned by the Asset Manager, and/or Deputy Director.

Qualifications:

·         Bi-Lingual capability a plus

·         Understanding of basic bookkeeping/client accounts principals

·         Experience in rental/multi-family management – terminology familiarity a plus

·         Strong written and verbal communication skills

·         Ability to work flexible hours as needed

·         Personable and friendly

To apply please submit resume and cover letter to Director of Human Resources at melanie@crhdc.org.  To learn more about CRHDC, please visit our website: www.crhdc.org  This position is subject to a pre-employment background check and a pre-employment drug test.  CRHDC is an Equal Opportunity Employer.

Maintenance Technician

JOB FUNCTION: 

 

The Maintenance Technician for CRHDC performs maintenance for 48 multi-family units at our residential apartment complex.  This employee maintains the entire property in a safe, efficient, and marketable condition.  The employee should also possess strong communication skills, and be versatile and flexible, since they occasionally have to drop one task to make an emergency repair.

DUTIES AND RESPONSIBILITIES:

The activities listed below are not all inclusive.  However, they are indicative of the types to activities normally performed by the maintenance technician.

1. Corrective maintenance:

Assist with apartment ready procedures such as:

·         Painting, patching, drywall,

·         Assists with move-in and move-out turn-overs, and quarterly inspections.

·         Cleaning carpets, windows, and appliances.

·         Servicing appliances, plumbing, and electrical fixtures.

·         Repair or replace faulty parts, locks, light bulbs, etc.

Performs corrective maintenance as requested on work orders:

·         Ensures quick turnover when residents make a request.

·         Make repairs, and cleans up thoroughly.

·         Leave notice of work performed for tenant.

·         Provide status of work performed for site manager.

2.  Preventive Maintenance

Makes regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances and major equipment.

·         Checks for appearance and cleanliness.

·         Checks for structural cracks.

·         Checks for excessive wear.

·         Checks for faulty parts.

·         Replaces filters and batteries per schedule

·         Clean gutters in fall

·         Prepare sprinkler system for winter and spring.

Makes repairs or replacements as necessary with approval of property manager. Is familiar with power, water and gas turnoffs, cleanouts traps, fire systems and equipment and floor plan of entire building(s).

3. Emergency Maintenance

·         Knows emergency numbers (police, fire department, maintenance specialists).

·         Follows all emergency policies and procedures.

·         Is on call for emergency duty.

4. Other Duties

·         Regular maintenance of lawns, shrubs, trees, plants and flowers including watering pruning, fertilizing, etc.

·         Snow removal.

·         Pick up trash and keep property neat and clean.

·         Assist in maintaining inventory of tools, equipment and supplies.

·         Report all needed repairs to property manager and implement repairs as appropriate.

·         Assist with other types of maintenance when necessary.

·         Attend instructional classes and staff meetings as required by management.

·         Any other duties as assigned.

·         Reports to and takes direction from the site property manager.

·         Maintains professional, courteous relationship with current and prospective residents.

·         Maintains relationships with any contract service providers on the property.

·         Skill in operating a variety of power equipment and hand tools.

·         Strong public relations and communication skills necessary for interacting with tenants.

·         Strong knowledge of construction, electrical, plumbing, mechanical, carpentry plus familiarity with equipment needed in performing these activities.

·         Mechanical aptitude for operating hand and power tools.

·         Strong written communication skills necessary for completing forms necessary for the position and for completing log entries of daily/weekly accomplishments.

·         Ability to make independent judgments and decisions while working in the field.

·         Ability to work the after hours emergency shifts. Job includes the wearing s cell phone and answering emergency calls from residents

·         Ability to handle difficult situations in a courteous and professional manner.

·         Ability and knowledge to work with strong industrial cleaners, pesticides, and disinfectants.

·         Ability to assess daily workloads and materials necessary to complete the daily tasks.

·         Ability to organize shop on a daily basis with tools and materials necessary to complete these tasks.

·         Work involves frequent interruptions and contact with angry, upset or frustrated individuals

·         Frequent exposure to fertilizers, paint, industrial cleaners, pesticides, disinfectants and other potentially hazardous material.

·         Work involves effectively completing work assignments in a timely manner despite tight deadlines.

PHYSICAL REQUIREMENTS

Lifting and Carrying:

·         Using a cart or other assistance, will lift and/or carry items such as kitchen appliances (refrigerator, stove, and dishwashers) floor sanding equipment (drum and finish sanders) that may weigh between 50 and 100 lb. Move crates of snow melt, sacks of concrete, lumber, cleaning supplies in large quantity  containers. At times will move water heaters or gas fired heating systems under floor space, with limited work area.

Body Positions

·         Frequent standing, bending, lifting, moving of heavy objects, climbing on ladders up to two

stories high.

·         Will carry roofing materials up two stories to make repairs as well as crawling in crawl spaces moving water heaters and furnaces and related materials. Will also crawl under cabinets to make plumbing repairs and crawl in low attic spaces to make repairs.

Experience and Qualifications:

q  High school education or equivalent.

q  Previous maintenance experience.

q  Own transportation.

q  Some knowledge of electricity, plumbing and carpentry.

q  Bi-lingual Spanish helpful, not required.

q  Working knowledge of HVAC system and appliances.

q  Ability to follow instructions, both written and verbal.

q  Ability to interact with wide range of people.

q  Patience with all residents

To apply please submit resume and cover letter to Director of Human Resources at melanie@crhdc.org.  To learn more about CRHDC, please visit our website: www.crhdc.org  This position is subject to a pre-employment background check and a pre-employment drug test.  CRHDC is an Equal Opportunity Employer.

CRHDC was formed in 1971 as Colorado Rural Housing Development Corporation and changed their name to incorporate their efforts in both urban and rural markets in 2009. CRHDC offers housing and financial education, down payment and mortgage loans, real estate services, affordable rental housing for seniors and the disabled, and a variety of homeownership options. CRHDC is a HUD Housing Counseling Agency and a member of NeighborWorks® America.